ARTICLE 1: OBJECT
The Conditions are intended to define the rights and obligations of the Seller and the Buyer in the context of the sale of the Products through the “Maison Sabiá” Site.
ARTICLE 2 – SCOPE
The Conditions apply to all sales of Products by the Seller to the Buyer, made through the Site.
An Order will only be taken into account by the Seller after prior acceptance of the Conditions by the Buyer.
ARTICLE 3 – ORDER
The buyer places his Order through the Site. All contractual information is presented in French. This information will be subject to confirmation no later than the time of delivery. The buyer declares to have read the Conditions prior to placing his Order and acknowledges that the validation of his Order implies acceptance of their terms. The buyer also acknowledges that the Conditions are made available to him in a way that allows their storage and reproduction, in accordance with article 1369-4 of the Civil Code.
In order to place the Order, the Buyer must provide the Seller with data concerning him and complete an online form accessible from the Site. The sales contract between the Seller and the Buyer is formed when the Buyer clicks on the ”Validate” button when confirming his Order. Until this final stage, the Buyer will have the possibility of returning to the previous pages and of correcting and modifying his Order and the information previously provided. A confirmation email, acknowledging receipt of the Order and containing all of this information, will then be sent to the Buyer as soon as possible. The buyer must therefore provide a valid email address when filling in the fields relating to his identity.
ARTICLE 4 – PAYMENT
The prices of the Products indicated on the pages of the Site correspond to the prices including all taxes and excluding participation in the costs of logistical preparation and shipping.
Payment for the Order will be made: - by credit card (Carte Bleue, Visa Card, Eurocard/Mastercard) by indicating directly, in the area provided for this purpose, the card number, its expiry date and its code control located on the back of the card. The full amount of the order will be debited from the credit card when registering your bank details.
The Seller reserves the right to suspend any processing of the order in the event of refusal of payment authorization by your bank. The site allows you to transmit your bank details in a confidential and secure manner when placing your order.
The payment order made by bank card cannot be cancelled. Therefore, the payment of the Order by the Buyer is irrevocable, without prejudice to the Buyer exercising his right of withdrawal or subsequent cancellation of the Order.
From the final validation of your order, we will send you an e-mail confirming your order summarizing all the elements relating to it. By printing or keeping this e-mail, you will have a means of proof of your order. The transfer of ownership of the Product to the buyer will only take place at the time of full collection of the price by the Seller.
ARTICLE 5 – DELIVERY
The Product will be delivered to the coordinates indicated by the Buyer in the form completed when placing the Order.
The Seller undertakes to deliver the Product subject to the Order within 15 days from the day following the validation of the Order.
In the event of a delay in delivery following the shipment of the Product, the Buyer may cancel the Order and be reimbursed the price of the Product as well as the return costs. If the Product is delivered after the cancellation of the Order, the refund will take place upon receipt by the Seller of the Product in its original state.
If the Seller exceeds this period in the shipment of the Product, an email will be sent to the Buyer and the latter will have the possibility of canceling the Order and, if his bank account has already been debited , to be reimbursed for the price of the Product within 30 days.
The return of the Product and the reimbursement of the Buyer will take place under the conditions provided for below in article 6 ”Cancellation – Withdrawal – Reimbursement”.
ARTICLE 6
CANCELLATION – WITHDRAWAL – REFUND
The buyer has the right to cancel the Order as soon as it is concluded. In addition, from the receipt of the Product by the Buyer, the latter has a withdrawal period of 7 days, allowing him, without having to justify specific reasons, to return the Product delivered. If the Buyer makes use of this right of withdrawal within the period of 7 clear days from receipt of the Product, the Seller undertakes to reimburse the Buyer without delay and at the latest within thirty days following the date on which which this right was exercised. Return postage costs will be borne by the Buyer. To exercise these rights of cancellation of the Order and of withdrawal, the Buyer must send the
seller an email informing him of the exercise within 7 days after receipt of the right of withdrawal. A confirmation acknowledging receipt of this return request will be sent to him by email with the indication of the product's return address.
Only clothes, handbags, jewelry returned in perfect condition and on time and whose rights have not been fully or partially used can be refunded.
ARTICLE 7 – WARRANTY
If the Product received by the Buyer does not conform to the Product designated in his Order, this Product will be replaced or repaired, depending on the wish expressed by the Buyer, unless this wish entails a manifestly disproportionate cost with regard to of the other modality. If the wish expressed by the Buyer cannot be executed within one month of his complaint, or if this repair or replacement is impossible, the Buyer shall have the option either to return the Product and to have it returned the price of this Product if payment has already been made, or to keep the Product and only be reimbursed part of the price.
In addition, without prejudice to its rights of withdrawal, cancellation and guarantee of conformity mentioned above, the Buyer benefits from the Product from the guarantee against hidden defects as provided for in articles 1641 to 1649 of the Civil Code. These warranties take place at no cost to the Buyer. Return postage costs will be borne by the Seller.
ARTICLE 8 – RESPONSIBILITY
The Seller is automatically liable to the Buyer for the proper execution of the Order. However, the responsibility of the Seller cannot be engaged if he provides proof that the non-performance or poor performance of his obligations is attributable to the Buyer, to the unforeseeable and insurmountable fact of a third party unrelated to the provision of the services provided for. to the Conditions, or to a case of force majeure
The Seller cannot be held liable for damage resulting from a fault on the part of the Buyer in the context of the use of the Products.
ARTICLE 9 – INTELLECTUAL PROPERTY
All of the elements published within the Site, such as sounds, images, photographs, videos, writings, animations, programs, graphic charter, utilities, databases, software, are protected by the provisions of the Intellectual Property Code and belong to the Seller.
The buyer is prohibited from infringing the intellectual property rights relating to these elements and in particular from reproducing, representing, modifying, adapting, translating, extracting and/or reusing a qualitatively or quantitatively substantial part thereof, exclusion of acts necessary for their normal and compliant use.
ARTICLE 10 – PERSONAL DATA
The buyer is informed that, during his navigation and within the framework of the Order, personal data concerning him are collected and processed by the Seller as data controller, in particular by means of the online form intended for to order.
The buyer is informed that the Order cannot be placed if this form is not correctly completed. This form contains an indication of the optional or mandatory nature of the fields to be completed.
The recipients of this data thus collected will be Maison Sabiá.
and possibly its subcontractors in order processing. This processing is the subject of a declaration to the Commission Nationale Informatique et Libertés in application of Law No. 78-17 of January 6, 1978.
This data is used to process the Order as well as to improve and personalize the services offered by the Seller. They are not intended to be transmitted to third parties, with the exception of companies in charge of order management. The buyer has the right to object, for legitimate reasons, to the processing of personal data concerning him. He has the right to oppose, free of charge, that the data concerning him are used for prospecting purposes, in particular commercial, by the Seller or by the person responsible for further processing.
ARTICLE 11 – PARTIAL INVALIDITY
If one or more of the stipulations of the Conditions were deemed illegal or void, this nullity would not result in the nullity of the other provisions of these Conditions, unless these provisions were inseparable from the invalidated stipulation.
ARTICLE 12 – APPLICABLE LAW
The Conditions are governed by French law.
ARTICLE 13 – ATTRIBUTION OF JURISDICTION
The Parties agree that in the event of a dispute that may arise concerning the execution or interpretation of the Conditions, they will endeavor to find an amicable solution. In the event of failure of this attempt at amicable resolution of the dispute, it will be brought before the competent Courts.
Privacy and Security
We receive, collect and store any information you enter on our website or provide to us in any other way. Additionally, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; the login; email-address ; the password ; computer and login information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to navigate away from the page. We also collect personal identification information (including name, email address, password, communications); payment details (including credit card information), comments, feedback, product ratings, recommendations and personal profile.
When you transact on our website, as part of the process, we collect the personal information you give us such as your name, address and email address. Your personal information will only be used for the specific reasons mentioned above.
We collect this non-personal and personal information for the following purposes:
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Provide and operate the Services;
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Provide our users with ongoing assistance and technical support;
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To be able to contact our visitors and users with general or personalized service notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;
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Comply with applicable laws and regulations.
Our business is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com's data storage, databases and general applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company follow the standards set by PCI-DSS, as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We may contact you to inform you about your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to survey your opinion through surveys or questionnaires, to send updates about our company, or as necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you by email, telephone, text messages and postal mail.
If you no longer want us to process your data, please contact us at maisonsabia@gmail.com or send us a letter to Maison Sabia 20 rue Briffaut 13005 Marseille France.
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect as soon as they are posted on the website. If we make material changes to this policy, we will notify you here when it is updated, so that you are aware of what information we collect, how we use it and under what circumstances, if any, we use it and/or disclose.